Refund Policy

Last Updated: October 2026

At The Morrisey Mobile Notary, we value your time and ours. Because mobile notary services often require reserved appointment time, travel, preparation, printing, and coordination, the following refund and cancellation terms apply.
 

1. Appointment Deposits and Prepayments

Any deposit or prepayment may be applied toward the total cost of your appointment. Once an appointment has been confirmed and preparation or travel has begun, some or all of the payment may become non-refundable.
 

2. Cancellations

Clients are encouraged to cancel or reschedule as early as possible.

If an appointment is canceled before significant preparation or travel has begun, any prepaid amount may be refunded, less any disclosed non-refundable booking or processing fees.

If the notary has already begun traveling, arrived at the appointment location, printed a document package, or completed substantial preparation for the appointment, a travel, printing, cancellation, or service fee may be retained.
 

3. No-Shows and Unavailable Signers

Refunds may not be provided when the notary arrives at the agreed location and:

• The signer is unavailable

• The signer fails to appear

• The signer does not have acceptable identification

• The signer is unwilling or unable to proceed

• Required witnesses are not present

• The documents are unavailable or incomplete

• The client provided incorrect appointment information

Any applicable travel or preparation fees may still be due.
 

4. Refused or Incomplete Notarizations

A notarization may be refused if legal or professional requirements cannot be satisfied, including concerns about identity, willingness, awareness, coercion, fraud, incomplete documents, or improper notarization requests.

If service cannot be completed for reasons outside the notary's control, fees related to travel, printing, preparation, or time already provided may remain non-refundable.
 

5. Notary Error

If an error made by The Morrisey Mobile Notary requires a document to be notarized again, we will make reasonable efforts to correct the notarial error without charging an additional notary fee.

This does not apply to changes requested by the signer, lender, title company, attorney, document recipient, or other third party after the original notarization was properly completed.
 

6. Loan Signing and Real Estate Appointments

For loan signing and real estate appointments, compensation may include printing, travel, appointment time, document handling, and return of documents in addition to the notarial act itself.

A loan that does not close, is rescinded, is later canceled, or is rejected for reasons unrelated to the notary's performance does not automatically entitle the client to a refund.
 

7. Document Rejection

The Morrisey Mobile Notary cannot guarantee that a document will be accepted by a court, government agency, lender, title company, financial institution, foreign authority, or other receiving party.

A properly completed notarization that is later rejected for reasons unrelated to the notary's error is generally not eligible for a refund.
 

8. Travel, Printing, and Convenience Fees

Travel, printing, parking, tolls, after-hours, rush, and other convenience fees represent services or expenses already incurred and may be non-refundable once those services have been provided.
 

9. Refund Requests

Refund requests should be submitted as soon as possible and include the client's name, appointment date, and reason for the request.

Approved refunds will generally be returned to the original payment method, subject to any payment processor timelines or fees.
 

10. Contact

Questions regarding cancellations or refunds may be directed to:

The Morrisey Mobile Notary
Email: themorriseynotary@gmail.com

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